General terms and conditions for all tours
- Changes to Itinerary: The tour itinerary may be adjusted due to weather, traffic, strikes, or other unforeseen events.
- Exclusions: The package cost does not cover personal expenses such as laundry, phone calls, room service, alcoholic beverages, tips, monument entry fees, etc.
- Guests must carry valid photo ID proof (e.g., Passport, Driving License, Voter ID Card). PAN Cards are not accepted as valid IDs.
- Safety: We prioritize your safety; however, in case of unforeseen accidents, wildyak.co will not be held responsible for injuries or loss of life.
- Disciplinary Actions: Any disruptive behavior that affects other guests or staff will result in removal from the tour.
- It is highly advised that, if one is under any prescribed medication, they should bring their own medicine.
General Policies for Bike Fixed Departure
- Check-in Time: Check-in is at 12 noon.
- Early arrivals may check in, subject to room availability.
- Minimum Group Size: A group must consist of at least 7 riders for the tour to proceed. We reserve the right to cancel the tour if this number is not met, in which case a full refund will be issued.
- Changes in Itinerary: The itinerary may change due to traffic conditions, road restrictions, weather, or unforeseen circumstances.
- Additional Costs: Any extra charges resulting from adverse weather conditions, road closures, or other circumstances beyond our control (such as hotel stays, meals, transportation) will not be billed by wildyak.co.
**Rider Responsibilities
- Leaving the Group: Participants who choose to leave the group mid-tour will be responsible for the cost of transporting their bikes to the tour endpoint.
- Valid Documents: All riders must carry valid ID proof and a mandatory driving license.
- Luggage Limit: Only backpacks are permitted with a maximum weight of 10 kg per person. Extra luggage will incur an additional fee of INR 500 per kg.
- Liability for Damages: Participants will be directly responsible for any damages caused to other persons or properties during the tour.
Cancellation Policy
Booking amount of 3000/person, is non-refundable.
Rescheduling policy;
- 30+ Days Before Departure: 50% of the total cost refunded.
- 15-20 Days Before Departure: 20% of the total cost refunded.
- 7-14 Days Before Departure: 10% of the total cost refunded.
- Within 7 Days: No refund.
- No show due to Fight cancellations: No refunds.
Booking policy
- A booking amount of 3000 per person.
Child Policy
- Children under 5 years: Complimentary.
- Children aged 5-8 years: 30% of the package cost per person.
- Children above 8 years: Considered as an extra bed.
- Children above 12 years: Considered an adult
***Force Majeure & Circumstances Beyond Our Control
- We reserve the right to reschedule or cancel the tour due to uncontrollable events like natural disasters, political unrest, or war, etc. No compensation for financial loss will be provided. If high passes are inaccessible due to snowfall or floods, bike transportation may be arranged at an extra cost to the guest.
- Flight cancellation: wildyak.co is not responsible for flight cancellations.
***Additional Notes
- Amendments to Policies: Wildyak.co reserves the right to amend these policies based on seasonal requirements or changes in tour conditions.
- Jurisdiction: Any disputes will be governed by the jurisdiction of Ladakh only.